Ron support
Frequently asked questions.
If your question is not here, email us — we would rather answer it than have you guess.
When will Ron be available?
Ron is in active development and will be submitted to the Apple App Store shortly. Join the notify list and we will email you the day it is approved — that is the only thing we will use your address for.
What platforms will Ron support?
iOS first. We are focused on making the iPhone experience excellent before expanding.
Is Ron designed for children to use?
Ron is built for adults managing a household. Kids Mode is an optional, parent-enabled view locked behind a four-digit PIN that shows a child only their own assignments and schedule. Parents stay in control of what is shared.
What will Ron cost?
Pricing will be announced at launch. There will be a way to try Ron before paying for it.
How does Ron handle our family's data?
We collect the minimum needed for Ron to function and do not sell personal information. Read the Ron privacy policy for specifics on what is collected, how long it is kept, and how to delete it.
Does Ron work without an internet connection?
Ron needs a connection to reason about your household and take action. Previously loaded information remains visible offline, but new requests require connectivity.
Can more than one adult use the same household?
Yes. Ron is built around a shared household rather than a single user, so multiple adults can see and act on the same schedule, chores, and reminders.
How do I turn Kids Mode off?
Enter the four-digit parent PIN you set when enabling it. If you have forgotten the PIN, email support from the address on your account and we will verify ownership and help you reset it.
How do I cancel my subscription?
Subscriptions purchased through the App Store are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and cancel from there. Deleting your Ron account does not cancel an App Store subscription.
How do I get a copy of my data?
Email privacy@kfdigital.studio from the address on your account and we will send you a copy of the information we hold about your household.
How do I report a bug or request a feature?
Email support@kfdigital.studio. We are a small team and we read everything — bug reports with steps to reproduce are especially welcome.
How do I report a security issue?
Email security@kfdigital.studio. Please do not disclose the issue publicly until we have had a chance to address it. See our security policy for details.
Still stuck? Email support@kfdigital.studio and we will get back to you within two business days.